Frequently Asked Questions

See some common questions and answers below, or call us at (03) 5222 5530. 

  • When are classes run?

    Our classes are run all year round, while taking one week off for school holidays (or 4 weeks over summer holidays). You can view our calendar here.

  • Are all of your staff qualified?

    All members of our staff are at a minimum AUSTSWIM, Swim Australia, or Life Saving Victoria trained and qualified as teachers of swimming and water safety. They also hold qualifications in the other areas that they teach in e.g., Infant, Disability, Adult and Coaching.


    They are kept up to date with current trends through in-house training and conferences.

  • How long will it take to learn to swim?

    Everyone is different and develops at a different rate. They will eventually develop the same skills. Their ability and time to learn to swim will depend on a variety of variables eg: do they have on- going lessons, their coordination, their willingness to learn, fear, parent expectations and much more.


    Children will also plateau at times in their swimming education where you may feel they are not learning. This is a time of consolidation and they are in fact still learning and should not be taken out of the program, as having breaks over the winter terms will slow down their progress. They will develop at a rate relevant to when they are ready.

  • How and when are children assessed?

    Assessment is an on-going process throughout the term. This is done by the teachers and passed onto our admin team. Children may be moved to an appropriate group during the term if necessary after consultation with parents.


    You can also view your childs progress via 'skill tracking' on our app.

  • At what age is my child able to go into a lesson without me?

    As a rule, swimmers remain in a toddler class with an adult until they turn three where they are usually socially able to listen and take turns in a small class with only a teacher. If they are not ready at this age, they may go into a Pre-School 3/4 class with a parent in the water.


    These classes are very popular as children are constantly on the move, practising skills and therefore progressing at a quicker rate.


    Classes are run in a more formal format, depending on the level of ability.


    We believe that children learn best with love and patience. It is better to teach slowly and well, ensuring that they consolidate a skill before they move onto the next one.

  • Do you insist that children wear goggles and caps?

    Once a child has gone into a class on their own they are required to wear a cap. This not only keeps our water cleaner, but keeps hair out of the child’s face. Whilst goggles are not compulsory, most children wear them especially if they have sensitive eyes, or are afraid to put their face in the water.

  • What happens if my child is sick?

    If you contact the centre when your child is sick you will be eligible for a makeup swim token. This may be for a suitable class during a 3 month period.

  • What do I do if I would like to cancel?

    If you would like to cancel you can do so anytime by contacting us on (03) 5222 5530 or emailing us at admin@geelongaquaticcentre.com.au.


    We require a minimum of two weeks notice.

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